The TRANSFORMATION primary health care patient experiences survey

A new detailed report presents the results of the first application of a refined patient-experience survey tool to compare PHC performance. The survey is largely based on previous work led by the Canadian Institute for Health Information that identified key indicators for PHC. The new report focuses primarily on the aggregation of multiple patient experience indicators and scales into overarching PHC performance dimensions; these were created to facilitate the sharing of results with key stakeholders.

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