Implementing Case Management in Primary Care: Findings and reflections from a multi-province SPOR Study

This Special Session of the Primary and Integrated Health Care Innovations (PIHCI) Network Learning Series will discuss the PriCARE Study, specifically exploring the implementation of a case management approach in primary care settings in Quebec, New Brunswick, Nova Scotia, and Newfoundland and Labrador. In this study, nurse-led case management is offered to patients with chronic conditions and complex care needs who can be frequent users of the healthcare system. Presenters will highlight the barriers and facilitators identified by clinic managers, nurse case managers, family doctors, and nurse practitioners. Both researchers and patient partners will discuss the implementation analysis that was conducted as well as the findings in order to inform decision makers, care providers, patients, and researchers who are considering implementation of case management in primary care.

March 22, 2022 | 12:00-1:30 PM EST

Presenters:
Catherine Hudon, Principal Investigator
Dana Howse, Research Associate
Alannah Delahunty-Pike, Research Associate
Linda Wilhelm, Patient Partner
Donna Rubenstein, Patient Partner